FREQUENTLY ASKED

We've tried to answer your frequently asked questions below. If you have any other questions we haven't answered here, please contact us.

 Q: What is Corjl? 
 A: Corjl is an easy-to-use online editor for customizing templates. Try out your wording on a free demo before you buy! Find the demo link in the product description.
 Q: Can I edit from my phone or tablet?
 A: Yes, you can make basic edits like changing text and images on your phone or tablet. For more advanced editing features, please use a computer.
 Q: Do you provide printed wedding invitations and signage? 
 A:  Our entire collection of wedding invites and signage is offered as customizable templates, making it incredibly simple for you to download and personalize. Once customized, you have the flexibility to either print your template at home, utilize a local printing service, or opt for online printing services for a polished and professional finish.
Q: Where to print my template order?
A:
  •  Print locally at your preferred printing or copy center, or utilize online printing services.
  • Our shop has partnered with Prints of Love to provide fast, high-quality, and cost-effective printing options. In addition, enjoy FREE 2-3 day shipping within the U.S.! * Visit www.Printsoflove.com/ref/gingerstudio072 and enter the coupon code "GINGERSTUDIODS10" at checkout to receive a 10% discount on your order.
 Q: What can I customized on the template?
 A: Yes, all font colors are customizable, and in some cases, background colors can be changed to match your theme. You can modify wording, font style, size, and color as desired. However, illustrations cannot be altered, and the template doesn't support graphic editing. If you need a custom cartoon character resembling your appearance, consider purchasing an additional service or contact us for more details.
 Q: Can you create custom wedding invitation designs?
 A: Yes, we specialize in crafting unique and personalized wedding invitation designs tailored to your preferences. Please reach out to discuss your specific requirements, and we'll be delighted to create a bespoke piece for your special day.
Q: Can you design additional items in the same style as some things we have seen on your website?
 A: Yes, we welcome suggestions and ideas from our valued customers. Please get in touch with the details of what you would like, and we'll inform you if it's feasible.
 Q: I have purchased my template, but I haven't received the link. What should I do?
 A: Once you've purchased your template, it may take up to 30 minutes for the link to arrive. Please check your email, as the link will be sent from Corjl. If you don't see it in your inbox, be sure to check your junk mail folder first. If you still can't find it, please let us know, and we'll be happy to resend it for you.
 Q: Can I preview a design before making a purchase?
 A: Absolutely. Each design description includes a website link to access a demo. This enables you to make adjustments and visualize how the design will appear before making a purchase.
Q:  Why do certain colors look different after they print? 
 A: Screen colors (RGB) and print colors (CMYK) are different systems, so slight variations can occur even with the best calibration. To be absolutely sure, we highly recommend doing a test print before placing a large order.
 Q: Is it possible to receive a refund if I'm dissatisfied with my template? 
 A: Regrettably, we cannot provide refunds for our templates due to the natural or products. However, you have the option to test a demo before making a purchase to ensure satisfaction with the design.

 

Important Information for Purchasing Templates

  • Non Physical Products: Please note that when purchasing our wedding stationery templates, no physical products will be shipped via post.
  • Printing Options: Our template designs are intended for printing at home or through a professional local or online printer of your choice.
  • Personal Use: Kindly note that our templates are for personal use only. You may not forward, share, sell, or distribute the file. They are intended for non-commercial use exclusively.
  • Digital purchases are non-refundable. However, we're happy to answer any questions you have before you buy.